Workplace Claims

Fire Internal Water Electronic Devices Machine Breaking Theft Storm Personal Accident Glass Breaking Third Party Employer Financial Responsibility Other
1

Call the fire department

Call the fire department and file a fire report.

Workplace Claims
2

Report your claim

You can report a claim by calling our day and night hotline at 0850 250 81 81.

CALL CALL CENTER Workplace Claims

Information to be asked when making a claim notification to 0850 250 81 81

  1. Policy number
  2. Insured name and surname
  3. Claim date
  1. How the claim occurred
  2. Estimated amount of claim
  3. It will ask for the full address of your workplace and your contact phone information.
3

What you need to know about Claims Notification

  1. Noting the file number that will be given to you by your customer representative following the notification of the claim to our Company will facilitate access to information about the file as soon as possible. This file number will be used in all notifications.
  2. Submit all necessary documents to our company, depending on your claim.
  3. Your documents are reviewed by experts in our company.
  4. After the examinations are completed, the payment is made to the bank account number of the victim or his/her heirs.
INQUIRY DAMAGE FILE STATUS Workplace Claims
4

Required information and documents

  1. Occupational safety and SSK inspectors' report of work accident
  2. Court fault status determination
  3. SSK payroll, employment statement
  4. Invoice originals showing the treatment costs in injuries
  5. In case of death, certificate of inheritance, burial license, family registration, death certificate
  6. Insured bank account information
  7. If the workplace is damaged in fire; inventory on the date of damage, inventory record, dispatch notes and invoices related to the commodity
  8. Letter of consent from the party imposing the pledge in case of loss payee clause
  9. Insured bank account information
  10. Note: Foregoing documents are standard and extra documents can be requested depending on the nature of the damage.  
Workplace Claims
1

Report damage

You can call the hotline via 0850 250 81 81 day and night to report a damage claim.

CALL CALL CENTER Workplace Claims
  1. You will be asked to indicate your policy number
  2. Insured's name and surname
  3. Damage date and time
  1. You will be asked to provide how damage took place
  2. Estimated amount of damage
  3. the full address of the risk to be assessed and your contact telephone information.
2

Find out more about Damage Notification

  1. Following the notification of the damage to our Company, noting the file number that will be given to you by your customer representative will facilitate the access to the information about the file as soon as possible. This file number will be used for all notifications.
  2. If a surveyor is appointed for damage assessment, your expert's name and surname and phone numbers will be notified to your mobile phone via SMS.
  3. The expert makes the determination.
  4. Deliver all necessary documents to the surveyor depending on your damage.
  5. You can follow up your transactions with our damage file number from our help line 0850 250 81 81 day and night until your claim file is finalized.
  6. After the expert's report is closed and the report is reviewed by experts in our Company, payment is made to the insured's bank account number if no contracted service has been requested.
INQUIRY DAMAGE FILE STATUS Workplace Claims
3

Necessary information and documents

  1. Insured statement
  2. Price offers
  3. Damage photos
  4. Deed or lease
  5. If the damaged place is workplace; commodity bills, dispatch notes, inventory on the date of damage
  6. Insured bank account information
  7. Note: Foregoing documents are standard and extra documents can be requested depending on the nature of the damage.  
Workplace Claims
1

Call technical service

Call the technical service of the damaged device and get a report on the cause of the damage.

Workplace Claims
2

Report damage

If the damage is covered by insurance, you can call the helpline via 0850 250 81 81 day and night to file a claim.

CALL CALL CENTER Workplace Claims
3

Find out more about Damage Notification

  1. Following the notification of the damage to our Company, noting the file number that will be given to you by your customer representative will facilitate the access to the information about the file as soon as possible. This file number will be used for all notifications.
  2. If a surveyor is appointed for damage assessment, your surveyor's name and surname and phone numbers will be notified to your mobile phone via SMS.
  3. Deliver all necessary documents to the surveyor depending on your damage.
  4. Expert and technical service make their determinations on the device.
  5. The expert prepares the report and sends it to our company.
  6. The report is reviewed by the authorities in our company.
  7. Damage payment is made to the insured's bank account.
Workplace Claims
4

Necessary documents

  1. Insured's letter of statement
  2. Technical service report
  3. Fire report if there is a fire
  4. Police report in case of theft damage
  5. Purchase invoices for damaged devices
  6. Letter certifying that it has not been found in case of theft damage
  7. Insured's bank account information
  8. Note: Foregoing documents are standard and extra documents can be requested depending on the nature of the damage.  
Workplace Claims
1

Report damage

You can call the hotline via 0850 250 81 81 day and night to report a damage claim.

CALL CALL CENTER Workplace Claims
2

Find out more about Damage Notification

  1. Following the notification of the damage to our Company, noting the file number that will be given to you by your customer representative will facilitate the access to the information about the file as soon as possible. This file number will be used for all notifications.
  2. If a surveyor is appointed for damage assessment, your surveyor's name and surname and phone numbers will be notified to your mobile phone via SMS.
  3. Deliver all necessary documents to the surveyor depending on your damage.
  4. Expert makes determinations, prepares the report and sends it to our company.
  5. The report is reviewed by the authorities in our company.
  6. Damage payment is made to the insured's bank account.
Workplace Claims
3

Necessary documents

  1. Police station application and witness statement report
  2. Insured's claim letter
  3. The breakdown of the contents or household goods found to be stolen
  4. Accounting records (invoices, trial balance on the damage date, inventory record)
  5. Damage photos
  6. The letter stating that the stolen goods and perpetrators were not found at the end of the waiting period specified in the General Terms and Conditions. (At the end of 30 days, you will receive a letter from Sompo Sigorta A.S addressed to the authorities in order to receive this letter from the police station.)
  7. Insured's bank account information
  8. Note: Foregoing documents are standard and extra documents can be requested depending on the nature of the damage.  
Workplace Claims
1

Call the police.

Have an application and witness record kept.

Workplace Claims
2

Report damage

You can call the hotline via 0850 250 81 81 day and night to report a damage claim.

CALL CALL CENTER Workplace Claims
  1. You will be asked to indicate your policy number
  2. Insured's name and surname
  3. Damage date and time
  1. You will be asked to provide how damage took place
  2. Estimated amount of damage
  3. the full address of the risk to be assessed and your contact telephone information.
3

Find out more about Damage Notification

  1. Following the notification of the damage to our Company, noting the file number that will be given to you by your customer representative will facilitate the access to the information about the file as soon as possible. This file number will be used for all notifications.
  2. Send all necessary documents to our company depending on your damage.
  3. At the end of the legal waiting period of 30 days, the insured's bank account is paid for damage.
Workplace Claims
4

Necessary documents

  1. Police station application and witness statement report
  2. Insured's claim letter
  3. The breakdown of the contents or household goods found to be stolen
  4. Accounting records (invoices, trial balance on the damage date, inventory record)
  5. Damage photos
  6. The letter stating that the stolen goods and perpetrators were not found at the end of the waiting period specified in the General Terms and Conditions. (At the end of 30 days, you will receive a letter from Sompo Sigorta A.S addressed to the authorities in order to receive this letter from the police station.)
  7. Insured's bank account information
  8. Note: Foregoing documents are standard and extra documents can be requested depending on the nature of the damage.  
Workplace Claims
1

Report damage

You can call the hotline via 0850 250 81 81 day and night to report a damage claim.

CALL CALL CENTER Workplace Claims
  1. You will be asked to indicate your policy number
  2. Insured's name and surname
  3. Damage date and time
  1. You will be asked to provide how damage took place
  2. Estimated amount of damage
  3. the full address of the risk to be assessed and your contact telephone information.
2

Find out more about Damage Notification

  1. Following the notification of the damage to our Company, noting the file number that will be given to you by your customer representative will facilitate the access to the information about the file as soon as possible. This file number will be used for all notifications.
  2. Get a storm report from meteorology.
  3. If a surveyor is appointed for damage assessment, your expert's name and surname and phone numbers will be notified to your mobile phone via SMS.
  4. The expert makes the determination.
  5. Hand over all necessary documents depending on your damage.
  6. You can follow up your transactions with damage file number provided to you from our help line 0850 250 81 81 day and night until your claim file is finalized.
  7. The expert closes the report.
  8. The report is reviewed by experts in our company.
  9. After the examinations are completed, payment is made to the insured's bank account number.
INQUIRY DAMAGE FILE STATUS Workplace Claims
3

Necessary information and documents

  1. Insured's declaration and demand letter
  2. Meteorology report
  3. Deed or lease
  4. Damage photos
  5. Bids and invoices for the elimination of damage
  6. Insured's bank account information
  7. Note: Foregoing documents are standard and extra documents can be requested depending on the nature of the damage.  
Workplace Claims
1

Report damage

You can call the hotline via 0850 250 81 81 day and night to report a damage claim.

CALL CALL CENTER Workplace Claims
  1. You will be asked to indicate your policy number
  2. Insured's name and surname
  3. Damage date and time
  1. You will be asked to provide how damage took place
  2. Estimated amount of damage
  3. the full address of the risk to be assessed and your contact telephone information.
2

Find out more about Damage Notification

  1. Following the notification of the damage to our Company, noting the file number that will be given to you by your customer representative will facilitate the access to the information about the file as soon as possible. This file number will be used for all notifications.
  2. Deliver all necessary documents to our company depending on your damage.
  3. Your documents are reviewed by experts in our company.
  4. After the examinations are completed, the bank account number of the insured or his successors is paid.
Workplace Claims
3

Necessary information and documents

Workplace Claims

In case of injury

  1. Doctor and hospital reports
  2. Originals of the invoice and receipts on treatment expenses
  3. Prescriptions for pharmaceutical expenses, drug clippings
  4. Insured Bank Account Information                                                                 
  5. In case of permanent disability;
  6. Committee Report showing the Disability rate
  7. Certified copy of accident report
  8. driving license

In case of death

  1. Alcohol report
  2. Insured's bank account information
  3. Certificate of Inheritance
  4. Death certificate
  5. Family registration record
  6. Dead examination record
  7. Certified copy of accident report
  8. Bank account information of heirs
  9. Note: Foregoing documents are standard and extra documents can be requested depending on the nature of the damage.  
1

Report damage

You can call the hotline via 0850 250 81 81 day and night to report a damage claim.

CALL CALL CENTER Workplace Claims
  1. You will be asked to indicate your policy number
  2. Insured's name and surname
  3. Damage date and time
  1. You will be asked to provide how damage took place
  2. Estimated amount of damage
  3. the full address of the risk to be assessed and your contact telephone information.
2

Find out more about Damage Notification

  1. If your policy covers the relevant assistance, the assistance company will be directed to your workplace and your glass damage will be covered by us. You do not deal with issues such as looking or paying for a glass maker.
  2. If your policy does not cover the relevant help service, our customer representative will file a claim file.
  3. Following the notification of the damage to our Company, noting the file number that will be given to you by your customer representative will facilitate the access to the information about the file as soon as possible. This file number will be used for all notifications.
  4. Deliver all necessary documents to our company depending on your damage.
  5. Your documents are reviewed by experts in our company.
  6. After the examinations are completed, the bank account number of the insured is paid.
Workplace Claims
3

Necessary information and documents

  1. Insured statement
  2. Invoice
  3. Photos of damage
  4. Insured's bank account information
  5. Note: Foregoing documents are standard and extra documents can be requested depending on the nature of the damage.  
Workplace Claims
1

Report damage

You can call the hotline via 0850 250 81 81 day and night to report a damage claim.

CALL CALL CENTER Workplace Claims
  1. You will be asked to indicate your policy number
  2. Insured's name and surname
  3. Damage date and time
  1. You will be asked to provide how damage took place
  2. Estimated amount of damage
  3. the full address of the risk to be assessed and your contact telephone information.
2

Find out more about Damage Notification

  1. Following the notification of the damage to our Company, noting the file number that will be given to you by your customer representative will facilitate the access to the information about the file as soon as possible. This file number will be used for all notifications.
  2. In case of material damage, an expert is appointed. Your expert's name, surname and phone numbers will be notified to your mobile phone via SMS.
  3. Deliver all necessary documents to our company depending on your damage.
  4. The expert makes the determination.
  5. You can follow up your transactions with the damage file number from our help line via 0850 250 81 81 day and night until your claim file is finalized. You can also find out the latest status of your damage file from our website. Please click for making an enquiry about your damage file.
  6. The expert closes the report.
  7. The report is reviewed by experts in our company.
  8. After the investigations are completed, payment is made to the bank account of the victim or his/her heirs.
Workplace Claims
3

Necessary information and documents

  1. Record of the accident
  2. Letter of claim from the disadvantaged party against the insured causing the damage.
  3. Originals of the expenditure documents, drug clippings and prescription for treatment costs in injuries,
  4. In case of death, certificate of inheritance, burial license, family registry record, dead examination record
  5. Document for loss assessment (expert report, court expert report)
  6. If there is a payment made by our insured according to the court decision, payment receipts as well as executive order payments
  7. Victim's Bank Account Information
  8. Note: Foregoing documents are standard and extra documents can be requested depending on the nature of the damage.  
Workplace Claims
1

Report damage

You can call the hotline via 0850 250 81 81 day and night to report a damage claim.

CALL CALL CENTER Workplace Claims
  1. You will be asked to indicate your policy number
  2. Insured's name and surname
  3. Damage date and time
  1. You will be asked to provide how damage took place
  2. Estimated amount of damage
  3. the full address of the risk to be assessed and your contact telephone information.
2

Find out more about Damage Notification

  1. Following the notification of the damage to our Company, noting the file number that will be given to you by your customer representative will facilitate the access to the information about the file as soon as possible. This file number will be used for all notifications.
  2. Deliver all necessary documents to our company depending on your damage.
  3. Your documents are reviewed by experts in our company.
  4. After the examinations are completed, the bank account number of the victim or his successors is paid.
Workplace Claims
3

Necessary information and documents

  1. Minutes of occupational safety and SSK inspectors regarding work accidents
  2. Court's detection on the fault status
  3. SSI payroll, declaration of employment
  4. Original Invoices showing treatment costs in injuries
  5. In case of death, succession notice, burial license, family registration, dead examination record
  6. Insured's bank account information
  7. Note: Foregoing documents are standard and extra documents can be requested depending on the nature of the damage.  
Workplace Claims
1

Report damage

You can call the hotline via 0850 250 81 81 day and night to report a damage claim.

CALL CALL CENTER Workplace Claims