Sompo Insurance Cookie Policy

Cookie Policy

1. What are cookies?

Cookies are sent to your browser when you visit a website and can be used on computers, tablets, mobile devices, etc. are text files containing small amounts of information stored on your devices. Cookies send this information back to the originating website or to another website that "recognises" the cookies.

2. Why do we use cookies?

To maximize your user experience during your visit to our websites, to provide you with the most appropriate and personalized content, to monitor our own performance, to ensure your security and privacy during your visit to our website, to store your username and password information, and to provide advertisements that are more suitable for you and your interests.

3. What are the types of cookies and which cookies does Sompo Insurance use?

Cookies are divided into two types, “permanent cookies” and “temporary cookies”. Persistent cookies are created on your first visit to the website; The "lifetime" of the cookie, ie it remains on your device for the duration of its validity or until it is deleted by you. They are reactivated each time you visit the website on your device. Temporary cookies are known as "session cookies". Temporary cookies are valid for the duration of the "browser session". The browser session starts the moment you open your internet browser window and ends when you close your browser window. All temporary cookies are deleted when you close your browser.

Cookies may also be "first party cookies" or "third party cookies". First party cookies are cookies designed and used directly by Sompo Insurance. Third-party cookies are used by Sompo Insurance's business partners, service providers, etc. These are cookies that belong to and are managed by third parties.

Cookies are divided into four basic groups according to their functions: "strictly necessary cookies", "performance cookies", "functionality cookies" and "advertising/targeting cookies".

Strictly necessary cookies are mandatory cookies for navigating the website and enjoying the features of the website. Without these cookies, you cannot benefit from the basic services provided on our website. These types of cookies do not collect information for marketing activities or remembering where you have been on the internet.

Performance cookies collect anonymous data for statistical purposes to determine how users use the website, they are used to improve your user experience during your visit to our website, but do not contain personal data. Without these cookies, we cannot learn how our website is performing and we cannot make the necessary corrections to give you a better user experience.

Functionality cookies allow the website to be tailored to your needs and preferences, and to remember your preferences. These cookies are used to provide user information, language and location preferences and other personal services. The information these cookies collect does not allow you to track your activities on other websites. Without these cookies, the website cannot remember your previous preferences and cannot offer you a personalized experience.

Advertising/targeting cookies collect information about your browsing habits, remember that you have visited a website, and share this information with other institutions and organizations. In this way, it allows you and the advertisements that interest you to reach you. Although these cookies can track your visits to other websites, they generally cannot identify who you really are, as the data collected is not linked to your profile. Without these cookies, you will end up with less content relevant to you and your interests.

Performance Cookies

4. How can I manage and delete cookies?

Generally, internet browsers are set to automatically allow the use of cookies. You can limit, block, delete cookies through the settings of your internet browser or set them to receive a warning when cookies are sent to your device. Different methods may be required for different internet browsers, you can find detailed information about this in the "Help" section of your internet browser.

If you are accessing the websites of Sompo Insurance on different devices, you must make sure that the "cookie settings" of your internet browser are adjusted in accordance with your preferences for each device.

If you block one or more categories of cookies, we may continue to collect information with existing cookies, but the use of blocked cookies will be terminated immediately.

In any case, in the future, if the user wishes to remove the cookies stored on their computers and require their permission, they can do so by using the tools provided by the web browser for this purpose. In this context, additional information that may be required can be obtained from the links below:

Chrome: https://support.google.com/chrome/?hl=tr#topic=3227046

Firefox: https://support.mozilla.org/tr/

Internet Explorer: https://support.microsoft.com/tr-tr/product/internet-explorer

Safari: https://support.apple.com/tr-tr/HT201265

5. User Agreement

By continuing to use our website, you accept the placing of cookies on your device. If you do not want cookies to be placed on your device, please adjust your internet browser settings according to your preferences or stop using our website.

If you choose not to receive cookies, Sompo Insurance does not guarantee that you will be able to access all areas and content of our website and benefit from all services offered on our website. Removing or deleting cookies can adversely affect your user experience.